access denied issue

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access denied issue

Postby matleeds » Mon Dec 19, 2011 6:03 pm

Hi,

I'm just at the initial testing stage and using your suppiled API_Test_program. When I run this and try and connect using your supplied credentials it connects. However, when I use mine I get access denied.

I'm slightly confused here..I have...

my e-conomic account with agreement number, user id and password

a test company with an agreement number and API included in Add-on modules (and access to the Book keeping and Sales tab re. a previous access denied post)

Using API_Test_Program, i've tried both agreement numbers with my user id and password, for both I get

Code: Select all
Connecting..
Access denied. {id=2066233567}
Disconnecting..


obviously with differant id's tho.
-
matleeds
 
Posts: 6
Joined: Mon Dec 19, 2011 5:48 pm

Re: access denied issue

Postby Christian Estrup » Tue Dec 20, 2011 10:12 am

Hi,

The credentials you supply are invalid.

This may or may not be due to the password being case-sensitive.

Please check that the credentials you supply via the API are exactly the same as those using which you can log into the e-conomic web application.


Best regards,
Christian Estrup
Chief Architect

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Christian Estrup
 
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Re: access denied issue

Postby matleeds » Tue Dec 20, 2011 10:39 am

I've checked my credentials and they're ok. Can you check them your end using the id returned?

Here's the response using my account agreement number - 287308

Connecting..
Access denied. {id=2069651419}
Disconnecting..

and here's the response using my test company agreement number (which has the API module added) - 287425
Connecting..
Access denied. {id=2069661529}
Disconnecting..

I can log into e-conomic with my account details ok so the credentials are fine and I'm not cutting n pasting but typing the credentials into the API_Test_Program so there's no issue there.


thanks,
-
matleeds
 
Posts: 6
Joined: Mon Dec 19, 2011 5:48 pm


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